Tag Archives: President

RoomIt by CWT launches new loyalty booster programme


RoomIt by CWT, the hotel distribution division of Carlson Wagonlit Travel, have announced the RoomIt Loyalty Booster programme. Available free to all RoomIt customers, the programme rewards travellers with additional points and miles, while also increasing hotel attachment rates and compliance with their company’s travel policy. “Instead of penalising travellers for being non-compliant, we are taking a different approach that is more proactive and much more powerful,” said David Falter, President, RoomIt by CWT. “We have run several campaigns and the success rates have been very good and our clients are extremely happy with the higher compliance rates.” The programme allows travel managers to partner with CWT to run promotional campaigns where travellers are incentivised with either points or miles for booking within their corporate travel program. In testing mode with several clients, the RoomIt Loyalty Booster programme delivered a 12 per cent higher compliance rate during campaigns (typically 60-to-90 days in length). Additionally, the program often achieved continued compliance with compliant bookings increasing three percent after campaigns concluded. “Business travellers want to feel empowered when they are booking their travel,” added Falter. “We are giving the ability to feel like they are getting something out of the experience other than just having to travel for work. They now see an opportunity where they can get to their next vacation by accumulating points much faster than before.”

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Indian Exhibition Industry Association seminar to be held in Hyderabad


The eighth edition of Indian Exhibition Industry Association (IEIA) is scheduled to be held from May 9-11, 2018, at HITEX, Hyderabad. The flagship annual conclave of the Indian Exhibition Industry Association (IEIA) is themed as ‘Converge & Connect’. There will be participation from the global exhibition industry stalwarts from India and across the globe. The event will be attended by more than 600 exhibition industry professionals with around 100 international delegates from various countries, providing one of its kind networking opportunity for all participating organisations. ‘’This year, we are targeting to host 100+ international delegates at our event. Delegations from all reciprocity partners of IEIA and other leading international associations of the exhibition industry have confirmed their participation in the event including UFI, IAEE, SACEOS, UBRAFE, AFIDA, AEO, AUMA, AAXO, EXSA, RUEF, CENTREX, HKECIA, AFE, AFECA, AEFI and many more,” said KV Nagendra Prasad, CEM, President, IEIA.

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Thomas Cook launches new store in New Delhi


Thomas Cook (India) strengthened its presence in North India with the inauguration of a flagship store at Connaught Place. The store was unveiled by Vijay Kumar,  Brand Ambassador, Thomas Cook India. This expansion augments Thomas Cook India’s total number of outlets to 16 consumer access centres with six owned branches and 10 Gold Circle Partner (franchise) outlets in Delhi. Thomas Cook’s new store will offer travellers a range of holiday products (domestic and international tickets, and hotels, cruises, individual and group tours, luxury vacations), foreign exchange, visa services and insurance. Rajeev Kale, ‎President, Country Head–Leisure Travel and MICE, Thomas Cook (India), said, “North India is delivering a strong growth of 20 per cent YoY for our leisure travel business and Delhi has been identified as a prime growth driver as part of our strategic plan. Our new branch at Connaught Place is at a prime location, thus giving our consumers convenient access to a range of holiday products, travel and foreign exchange services.”

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TCEB unveils two mobile apps for events

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Thailand Convention and Exhibition Bureau has launched two new mobile applications, Smart BIZ Event and Smart BIZ Organizer for Thailand’s MICE industry. Through its unique innovation, the strategy is aimed to stimulate the growth of MICE events in the country, attract MICE travellers, and establish a knowledge and statistics platform to support the industry in terms of the strategic planning. Chiruit Isarangkun Na Ayuthaya, President, TCEB, said, “TCEB’s strategy focuses on the development of innovations. We aim to catch up with the digital trend and respond to the demand of MICE organisers and travellers in the digital era. In the fiscal year 2017, the target markets show a great response to our activities which include the development of our website, online sales and marketing channels, as well as online marketing communications.” TCEB also developed a mobile application called ‘Biz Thailand’, to respond to the rising trend of smartphones. The app provides information in Thai and English languages. It helps in giving out details about tourist attractions, restaurants, accommodations, domestic and international flights, as well as data on MICE venues in Bangkok and MICE cities. Users are able to get real-time updates on news and promotion activities with the location-based service. Besides, users are able to link the app to their social media accounts which makes sharing information found in the app worth their network easier. This useful application is designed for the users who are interested in conventions and business events in Thailand. Until now, the app has a record of more than 6,000 downloads.

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UP Government to host International Conclave in Lucknow in 2018

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Government of Uttar Pradesh is set to organise International Conclave from February 20-22, 2018, in Lucknow. The conclave’s aim is to develop the state and promote the tourism avenues of Uttar Pradesh on the global map. A meeting of stakeholders chaired by Akhand Pratap Singh, IAS Special Secretary, Department of Tourism, Govt. of U.P. & Managing Director, UP State Tourism Development Corporation Limited was held on November 29, 2017 at Paryatan Bhawan, Lucknow. Surendra Kumar Jaiswal, President, Uttar Pradesh Hotel & Restaurant Association (UPHRA) who is also Hony. Secretary of FHRAI and HRANI with the fellow hoteliers and stakeholders attended the meeting to discuss the roadmap of the event.  

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3rd OTOAI Convention underway in Ras Al Khaimah


The third Annual Convention of Outbound Tour Operators Association of India (OTOAI) is underway in Ras Al Khaimah. The Convention was inaugurated by Shaji Thomas, Director-Destination Tourism Development, Ras Al Khaimah; Guldeep Singh Sahni, President, OTOAI; Riaz Munshi, Convention Chairman and Vice President, OTOAI; Mohamed Khater, Senior Tourism Development Manager, Government of Ras Al Khaimah; Gurdeep Gujral, Joint Secretary, OTOAI; SanJeet, India Representative, Ras Al Khaimah, and Mahendra Vakharia, Chairman-Western Chapter, OTOAI. Thomas informed that India is the fourth largest source market for Ras Al Khaimah with Germany being the largest followed by UK and Russia. “India is a very important market for us. Earlier Indians used to stay 1.9 nights in RAK but now they stay for 2.25 nights which means they have explored more things to do at the destination. We have become a popular destination for weddings. This year we have 17 Indian boutique weddings and we hope to increase this number steadily.”

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EEMA celebrated its 10th Conclave in Delhi

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Event and Entertainment Management Association (EEMA) celebrated its 10th edition conclave from September 8-10,  in Hotel Pullman, Aerocity, New Delhi. Themed ‘a decade of transformation’, it was a part of the EEMAX Global Conclave and Awards organised by EEMA. Sabbas Joseph, President, EEMA, elucidated on the event and said, “It was an event that got everyone together. Sharing the journey with nostalgia were the three presidents of EEMA. We had around 283 registered members and an attendance of about 350 people.” Adding on about growing number of talent in the country, he said, “We have a programme for youth empowerment and education and talent development, the first launch of it was on September 8, at the EEMA Eduposium. We are now looking at management programmes, how can we embellish that with content from the event management companies and create event management as an option. It is something that we believe in, along with the vision of the Prime Minister of India. If we can help, skill development, and retain talent, we will become great employers to showcase the real talent in the country.”

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Supreme Court’s clarification on highway liquor ban brings in respite for city hotels

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The Supreme Court has clarified that the ban on sale of alcohol within 500 metres of state and national highways does not apply within city limits, granting relief to the liquor and hospitality industry. The apex court’s directive that no liquor shop shall be visible and directly accessible from the highways nor it should be situated within 500 metres of the outer edge of the national or state highway or of the service lane, created chaos in the hospitality industry. While lakhs of people lost their jobs, the MICE business impacted a great deal in the country. Terming it as a landmark order, Dilip Datwani, President, Hotel and Restaurant Association of Western India (HRAWI) says, “This was a much needed clarification as millions of jobs and the very survival of the nation’s tourism industry was at stake. It has been HRAWI’s contention right from the start that the original order could not have been directed at hotels and liquor vends within city limits. We are thankful to the Bench and the Hon’ble Justices for unequivocally clarifying this. The order will bring relief to almost 70 per cent of the affected hotels.”

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IATO to have 2018 convention in Andhra Pradesh


Indian Association of Tour Operators (IATO) will have its 2018 convention in Andhra Pradesh, informed Pronab Sarkar, President, IATO. “The 2018 convention of IATO will be held in Andhra Pradesh. However, the city and the venue for the same has not been decided as yet,” he said. Currently, IATO is geared for its 33rd Convention, which is to be held from September 7-10, 2017 in Bhubaneswar, Odisha.

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SuperStar Libra to triple homeports from September: Star Cruises


Star Cruises has announced SuperStar Libra’s latest deployment from September 3, 2017, onwards with triple homeports in Kuala Lumpur via Port Klang and Penang in Malaysia, as well as in Phuket, Thailand, with two cruises per week, including the 3-nights Kuala Lumpur (via Port Klang)/Phuket/Penang cruise or the four-nights Kuala Lumpur (via Port Klang)/Langkawi/Phuket/Penang cruise. With the introduction of Star Cruises’ multiple homeports and fly-cruise options, guests in Southeast Asia as well as the region will now have easy access to take a cruise with SuperStar Libra from any of these three well-connected key cities, especially Kuala Lumpur, which is now a major aviation hub in Asia. Ang Moo Lim, President,Star Cruises, says, “Star Cruises is optimistic this will grow our source markets in Southeast Asia, allowing guests more access to multiple homeports and concurrently developing and stimulating the growth of the cruise tourism sector across borders through fly-cruise options.” With Penang previously as the only homeport for SuperStar Libra in Malaysia, domestic travellers nationwide and international passengers can now celebrate with more options to either embark from the historically rich culture city of Penang or the modern bustling city of Kuala Lumpur via its new main homeport in Port Klang, Malaysia. Kuala Lumpur remains one the key gateway to Malaysia and also the Southeast Asian region with an expected targeted inbound tourism of over 30 million in 2017. In Thailand, Phuket is also a renowned destination for many international tourists and Star Cruises is now opening up options for travellers from the island, both domestic and from the fly-cruise travel to hop a cruise with SuperStar Libra. During SuperStar Libra’s triple homeport deployment in Malaysia and Thailand, guests of …

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