Tag Archives: Marriott International

Marriott to unveil unified loyalty programmes for members

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Marriott International will introduce one set of unified benefits across Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) for its members in August 2018. This will create an incredibly rich hospitality loyalty programme in which members will earn more points faster than under the prior programmes — on average 20 per cent more points for every dollar spent. For the first time, members will have access to book stays and earn or redeem points among 29 participating global brands comprising 6,500 hotels in 127 countries and territories. Additionally, the Moments experiential platform is expanding, with more than 110,000 experiences in 1,000 destinations from must-see attraction tickets and tours for purchase with cash by all guests, to once-in-a-lifetime events only available to members using points, including the new bespoke Moments Live event series. David Flueck, Senior Vice President of Global Loyalty, Marriott International, said,  “We are excited to announce that this August, our members can enjoy one set of benefits across our extraordinary portfolio of hotels from iconic full and select service, to extended stay, to unique boutiques and luxury brands.” Beginning in August, members will be able to combine their separate Marriott Rewards, The Ritz-Carlton Rewards and SPG accounts into a single account spanning the entire loyalty portfolio. The Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) names will continue to live on under the new set of unified benefits until a new program name is introduced in 2019.

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MCUBE brings industry players under one roof

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Marriott group recently held MCUBE – (Marriott Meetings Matter), an initiative taken by the Marriott India Leadership team, at JW Marriott Jaipur Resort & Spa, from April 13-15, 2018. The event brought  together the largest corporate and professional conference organisers under one roof. Sanjay Sharma, Market Vice President for North India, Nepal and Bhutan, Marriott International, shared some insights on the viability of MiCE in India and why bringing events to cities help elevate local economy as well. “ MCUBE has been historical every year and Marriott has been doing this for a number of years. This time it was held in JW Marriott in Jaipur. Jaipur is an upcoming MiCE destination, through availability of new infrastructure and development which can avail more MiCE business into the city.  Marriott had a double digit growth in terms rooms which we call assessment of our growth in terms of RevPar during the period of 2016-17 and 2017-18,” he said. On the role of expansion the brand initiates, he states, “Today when we go to a city and build with our partners, we go into depth and detailed in terms of what the business needs are. Today when you build new hotels, the aim is to bring majority of business into the city. One of the key drivers of demand in hospitality is MiCE. With conventions and events, the business not only comes to hotels but also to local vendors, transport, but, overall the entire economy starts to grow in the city. Bringing big events is not only beneficial to hotels but also the local economy.” On why collaboration of hotels is also vital, he adds, “If you collaborate and sell a city …

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Renaissance Hotels debuts in Ahmedabad with 29,220 sqft MICE space

Renaissance Ahmedabad Hotel Opening (002)

Renaissance Hotels, Part of Marriott International, announced the opening of the Renaissance Ahmedabad Hotel in Ahmedabad. This becomes the brand’s third property in India, with two others in Mumbai and Lucknow. Renaissance Ahmedabad Hotel has 155 rooms with six suites, 62 twin rooms, 87 king rooms and 24 inter-connecting rooms. The hotel offers extensive facilities for social events and meetings spread over 29,220 sq ft, of versatile indoor and outdoor spaces. Renaissance Ahmedabad Hotel will feature all of the brand’s unique experiences, including Evenings at Renaissance where guests can connect, socialize, and experience the locale through nightly programming. Neeraj Govil, Area Vice President, South Asia, Marriott International, said, “The debut of the Renaissance brand in Ahmedabad will further strengthen our presence in India. With Ahmedabad being hailed as an emerging global business destination and having become India’s first UNESCO World Heritage City, we expect a huge influx of business and leisure travelers to the city.” “Apart from being a fast-growing business city, Ahmedabad is also the country’s first UNESCO World Heritage City, making it not only economically but also culturally significant. This makes it an unexpected yet perfect location for a Renaissance Hotel. With our vibrant, new F&B options, extensive leisure facilities and insights into the city, we are confident the hotel will be a favorite for travelers and Ahmedabad residents alike” said Vishvapreet Singh Cheema, General Manager, Renaissance Ahmedabad Hotel.

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218-room Indore Marriott Hotel opens doors

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Marriott International has added another property to its portfolio in Indore with the opening of the 218-room Indore Marriott Hotel. Neeraj Govil, Area Vice President, South Asia, Marriott International, said, “The Indore Marriott Hotel is an exciting addition to the Marriott Hotels portfolio, our eighth in the country so far. With tremendous growth as a business hub during the past few years, Indore is set to become one of the most sought-after destinations for both leisure and business travellers in India. We are delighted to be a part of this incredible growth story and to bring our inventive service and products to this city.” On this occasion, Devesh Rawat, General Manager, Indore Marriott Hotel said, “The hotel is the perfect complement to the destination with multiple experiential spaces. We are excited to foray into the city of Indore and are extremely pleased to welcome our guests at the newest Marriott Hotel in the country,” He further added, “From spacious rooms to delightful dining options and expansive convention facilities, the hotel is thoughtfully designed to create an excellent stay experience.” Other facilities at the hotel include recreational facilities such as the renowned Quan Spa with 5600 sqft of space offering a blend of modern and traditional therapies. The hotel also boasts of an outdoor swimming pool and a fully equipped, state-of-the-art fitness centre. Indore Marriott Hotel is the largest in the state in terms of rooms and meeting space – which covers 55,000 sqft of meeting and banqueting space. The property is located a few minutes away from the airport.

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Alibaba Group and Marriott International enter into a joint venture

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Alibaba Group and Marriott International have announced the establishment of a joint venture to redefine the travel experience for the hundreds of millions of Chinese consumers travelling abroad and domestically every year. Drawing on resources from both Marriott and Alibaba, the joint venture will manage Marriott’s storefront on Fliggy, Alibaba’s travel service platform. It will also market directly to Alibaba’s customer base, provide a link between Marriott’s loyalty programmes and Alibaba’s loyalty programme, and support Marriott hotels globally with content, programmes and promotions customised for the Chinese traveller. This new venture is designed to satisfy consumers’ expectations for seamless, integrated, personalised, and convenient travel solutions that connect travellers directly to Marriott’s portfolio of international hotel brands. The travel industry is an important growth opportunity as China’s travellers are expected to take an estimated 700 million trips over the next five years. Marriott’s owners and franchisees globally will benefit from the joint venture by capturing a greater share of this growing Chinese travel market and lower distribution costs associated with the joint venture. “We are proud to join forces with Marriott International – combining our large-scale consumer base, leading-edge technology and consumer insights with their unparalleled hospitality expertise,” said Daniel Zhang, Chief Executive Officer of Alibaba Group. “Together, we are elevating and redefining the travel experience for Chinese consumers to be more seamless and personalized as they embark on adventures to discover the world.” Arne Sorenson, President and Chief Executive Officer, Marriott International, said, “By forming this partnership, we are pairing our hospitality expertise with Alibaba’s digital travel platform, retail expertise and digital payment platform, Alipay, and driving membership to our loyalty programs. With the growing number of Chinese consumers exploring …

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‘GST will make India uncompetitive as a MICE destination’

Mr. Neeraj Govil (002)

The recent announcement of the Goods and Services Tax slab is predicted to reduce chances of the Indian MICE market as a destination globally.  Neeraj Govil, Area Vice President-South Asia, Marriott International, says, “We are complying with the GST. Most of our big hotels are under 28 per cent space and the rest are under 18 per cent space. We haven’t had any adverse impact at this point of GST but I think it will make international MICE all the way more difficult to get because India will become uncompetitive as a destination with our GST at 28 per cent. While other destinations like Singapore, Bangkok, Hong Kong and Dubai have significantly lower GST rate.”

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2nd Travel Wedding Show to kick off tomorrow in the Pink City

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The second edition of the Travel Wedding Show will be held tomorrow, July 8, 2017, at the Jaipur Marriott Hotel. The show shall witness 32 high-profile exhibitors including bigwigs from Le Méridien Dubai Hotel & Conference Centre, Taj Hotels & Resorts, The Oberoi Hotels & Resorts, AccorHotels, Abu Dhabi Tourism Board, Austria Tourism Board, Ras Al Khaimah Tourism, Destination Canada, among others. The event will be graced by the Chief Guest, Rajeev Jain, Director, Rashi Entertainment while the Guest of Honour, Hema Hariramani, Director–National Sales India, Marriott International, will address the gathering. The two-day event, organised by Pacific Leisure Group and DDP Exhibitions, aims to address the need for a consolidated face to-face opportunity between the travel fraternity and the weddings sector. The first day of show shall see conglomeration of 32 wedding trade specialists from across the country, showcasing the variety of weddings they specialise in. On the second day of the Show, 32 wedding planners and agents from across the country are expected to mark their presence at the event. The main agenda behind the show is to bring new business opportunities to its exhibitors. Sarika Bhambani Rawal, General Manager, Travel Wedding Show, says, “The idea is to amalgamate the two vibrant sectors–weddings and travel–a scenario that is seldom witnessed. The show has brought together a selected group of people to facilitate business for the growth of both these industries. Moreover, the two industries will interact in focused speed meetings which have proven to be more effective for business.” The Indian wedding industry is reportedly flourishing at a growth rate of 25 per cent per annum and is pegged at an estimated Rs. 250,000 crore ($40 billion).

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Personal learning experiences now available through Marriott Rewards and SPG

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Available exclusively for members as a result of Marriott International’s unrivalled roster of global brands, property amenities, and partnerships, these one-of-a kind, sought-after learning experiences are designed to be highly personal interactions with superstars in sports, culinary, entertainment, and lifestyle. “Our members believe life is an adventure worth pursuing,” said David Flueck, Senior Vice President of Global Loyalty, Marriott International. “We’re focused on taking the best of Marriott’s loyalty programmes – including our partnerships and extraordinary portfolio of hotels – and stepping them up with master classes that provide transformative experiences travellers cannot get anywhere else.” The first collection in the ongoing global master class series features hands-on learning experiences with basketball great Dwyane Wade, Hall of Fame golfer Annika Sörenstam, celebrated chef Eric Ripert, and legendary surfer Laird Hamilton. These unique elevated experiences are in addition to the thousands of other experiences already offered on both Marriott Rewards Moments and SPG Moments platforms. Future master classes, which will be added in the coming weeks and months, will continue to tap into Marriott International’s unmatched depth and breadth of 30 brands, 6100 properties in 124 countries and territories including the Sound Suite at the W hotels, as well as exclusive partnerships with the largest music company, and some of the most popular music venues in the world.

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Marriott International’s SPG introduces mobile check-in for members

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Starwood Preferred Guest, a loyalty programme of Marriott International, is launching SPG Mobile Check-In for members at 22 hotels in the United States. More hotels will begin offering this feature exclusively on the SPG Mobile app with the global rollout completed by the end of 2017. Marriott first launched mobile check-in, checkout and room ready alerts in 2013. It is now available at all hotels that were in the Marriott portfolio before the company’s acquisition of Starwood Hotels and Resorts. “Mobile check-in is incredibly popular among our Marriott Rewards members with more than 200,000 check-ins occurring each week and that’s why we wanted to extend this convenient app feature to SPG members as well,” said David Flueck, Senior Vice President for Global Loyalty, Marriott International. “Mobile check-in is another example of how we are taking the best of our loyalty programmes to make the travel experiences for all of our 100 million members even better, with unmatched benefits and services rolled out at scale.” The new mobile check-in feature is available exclusively for members who have downloaded the SPG mobile app and booked their stays directly with SPG on its website or in the app. Members will receive a notification approximately 48 to 72 hours before their stay asking if they would like to check-in using the SPG app. On the day of arrival, a notification will be sent to their mobile device alerting them that their room is ready and their key is waiting for them at the front desk, and when they checkout using the SPG app, their folio will be emailed to them. With the SPG app, members can also Make A Green Choice® and request early …

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Marriott offers rewards at select venues in Asia Pacific

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Marriott International is offering group (minimum 10 rooms) or catering events Triple Choice benefits for any confirmed groups between March 1, 2017, and September 15, 2017, for groups and events held till September 30, 2017, at participating Marriott venues in Asia Pacific. The benefits would range from a five per cent discount on master-billed rooms to Triple points on eligible revenue. Eligible customers will also be offered complimentary internet in meeting rooms, one complimentary room night for every 25 paid room nights, one complimentary room upgrade for one night for every 25 paid room nights, and the chance to earn a signing bonus of 1,000 points for every event booked. Customers will have the opportunity to choose three rewards for their event booking.

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