Category Archives: Incentives

Munich witnesses 40% increase in Indian arrivals

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Munich has seen strong gains in the number of Indian arrivals in February, 2017, recording an increase of 40 per cent in comparison to last year. Additionally, there is also an increase in the bed nights, which has grown to 31.46 per cent. “This huge rise in the Indian arrival figures to Munich shows that India has successfully maintained a position of one of the top source markets for the Bavarian capital. We are hopeful that through extensive promotion of the destination among the travel trade and consumers, a steady will be maintained throughout the year,” Minoti Gupta, Manager–Sales, Destination Munich.

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Marriott International’s SPG introduces mobile check-in for members

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Starwood Preferred Guest, a loyalty programme of Marriott International, is launching SPG Mobile Check-In for members at 22 hotels in the United States. More hotels will begin offering this feature exclusively on the SPG Mobile app with the global rollout completed by the end of 2017. Marriott first launched mobile check-in, checkout and room ready alerts in 2013. It is now available at all hotels that were in the Marriott portfolio before the company’s acquisition of Starwood Hotels and Resorts. “Mobile check-in is incredibly popular among our Marriott Rewards members with more than 200,000 check-ins occurring each week and that’s why we wanted to extend this convenient app feature to SPG members as well,” said David Flueck, Senior Vice President for Global Loyalty, Marriott International. “Mobile check-in is another example of how we are taking the best of our loyalty programmes to make the travel experiences for all of our 100 million members even better, with unmatched benefits and services rolled out at scale.” The new mobile check-in feature is available exclusively for members who have downloaded the SPG mobile app and booked their stays directly with SPG on its website or in the app. Members will receive a notification approximately 48 to 72 hours before their stay asking if they would like to check-in using the SPG app. On the day of arrival, a notification will be sent to their mobile device alerting them that their room is ready and their key is waiting for them at the front desk, and when they checkout using the SPG app, their folio will be emailed to them. With the SPG app, members can also Make A Green Choice® and request early …

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Radisson’s ‘Blu’ Planet for meetings

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Radisson Blu is launching a unique product  to enable carbon-free meetings worldwide by the end of the year. Termed as ‘Blu Planet’, it is the First Climate carbon offsetting project contributing to fight the global warming and support the UN Sustainable Development goals. “Since the COP21 climate accord, an increasing number of corporations are concerned about fighting climate change and about reducing their carbon footprints, also when they plan meetings,” says Inge Huijbrechts, Vice President of Responsible Business for Carlson Rezidor Hotel Group. “We know that face-to-face meetings are crucial to business success. Research has shown they boost profitability. With Blu Planet for Meetings, we help our guests have successful Experience Meetings and help protect our environment by reducing their overall carbon footprint.” “By offsetting carbon emissions from meetings and events taking place at Radisson Blu Hotels and Resorts, Carlson Rezidor Hotel Group demonstrates its commitment to a low carbon economy and makes a valuable contribution to climate change mitigation,” says Sascha Lafeld, CEO of First Climate Markets, the service provider that assists Carlson Rezidor Hotel Group in carbon emissions management. “By choosing to offset carbon emissions using high-quality Gold-Standard projects, Carlson Rezidor also contributes to the generation of multiple co-benefits in the project regions that support the United Nations Sustainable Development Goals.”

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The St. Regis Shanghai Jingan offers 3,000 sqm meeting space

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St. Regis Hotels & Resorts has announced the highly-anticipated opening of The St. Regis Shanghai Jingan, marking the renowned luxury brand’s ninth hotel in the Greater China region. Owned by B.M. Holding, the hotel offers an exceptional experience for business and events. “Shanghai’s cosmopolitan spirit is perfectly matched by The St. Regis Shanghai Jingan, which through unrivaled service and personalised experiences will bring to life the modern glamour that defines this city,” said Lisa Holladay, Global Brand Leader, St. Regis Hotels & Resorts. The hotel will provide the perfect venue for both intimate social and corporate gatherings with the uncompromising service for which St. Regis is known. The hotel features over 3,000 square meters of meeting space across eleven meeting rooms, and together with two executive boardrooms offers a range of layouts and amenities that can be adapted to any occasion. Spanning 1,400 square meters, the elegant Astor Ballroom, featuring 95 square meter LED wall projection system and attached 368 square meter foyer, can accommodate up to 1,300 guests for VIP receptions, gala dinners or corporate events.

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Marriott offers rewards at select venues in Asia Pacific

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Marriott International is offering group (minimum 10 rooms) or catering events Triple Choice benefits for any confirmed groups between March 1, 2017, and September 15, 2017, for groups and events held till September 30, 2017, at participating Marriott venues in Asia Pacific. The benefits would range from a five per cent discount on master-billed rooms to Triple points on eligible revenue. Eligible customers will also be offered complimentary internet in meeting rooms, one complimentary room night for every 25 paid room nights, one complimentary room upgrade for one night for every 25 paid room nights, and the chance to earn a signing bonus of 1,000 points for every event booked. Customers will have the opportunity to choose three rewards for their event booking.

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MICE makes up 55 per cent of IHG’s business in ME

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InterContinental Hotel Group’s (IHG) hotels gain major business through MICE in the Middle East, says IHG Vice President of Sales & Marketing, India, Middle East & Africa, James Britchford. “The MICE industry in the Middle East is significant. Approximately 45 per cent of our business is room revenue and 55 per cent is MICE and F&B. Differentiation of MICE is essential and one of the things that works well for IHG in the Middle East.” He states that most hotel chains now have business loyalty programmes like Shangri-La. “We also recognise that the way the MICE business works is through trade. IHG recently launched IHG Business Rewards which is a business to business loyalty programme that was created specifically to drive the MICE business,” he said. “We regularly measure our market share through Revenue Generation Index (RGI) and I’m encouraged to see over the last 18 months, which has been particularly trying for hoteliers that we’ve grown share in the Middle East by 1.9 points. You cannot do that without winning in the MICE sector. If you lose in the MICE sector invariably you lose in shares,” he added.

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Sabre joins hands with Scoot-Tiger Airways

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Sabre Corporation has joined hands for a new global distribution partnership with Scoot-Tigerair. This partnership is in line with Scoot-Tigerair’s vision to bring affordable flight options and seamless customer experience for passengers around the world. Sabre’s technology will enable Scoot-Tigerair to maximise its reach through the Sabre Travel Marketplace, connecting them to more than 425,000 travel agents globally. “Low-cost carriers (LCCs) are the biggest growth drivers in the region. This trend is likely to continue as countries in the region experience rising incomes and a propensity for short- to mid-haul travel. Airlines like Scoot-Tigerair are expanding their reach rapidly to cover destinations across the region to keep up with traveller demands. As one of the first LCCs in the region, we are honoured to work with Scoot-Tigerair, and our technology will allow them to compete more effectively in a very competitive environment,” said Rakesh Narayanan, Vice President of Supplier Commerce, Sabre Travel Network Asia Pacific. Effective from May 2017, Scoot-Tigerair’s fares and ancillary offerings will be available to Sabre travel agents globally, allowing them to choose the most cost-efficient routes and packages for their customers.

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Indian business travel to grow 7.2% over next decade, says Travelport-WTTC

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India’s business travel industry has grown by 16.2 per cent over the past five years (2011-2016), according to a report by Travelport and World Travel and Tourism Council (WTTC) launched at the WTTC Global Summit 2017 in Bangkok. It has been predicted that Asia-Pacific will lead the way at a predicted rate of 6.2 per cent each year to 2027, with India (7.2%) among the top five countries attributing to the growth. Over the past five years, at a global level, business travel spend has grown at an annual average of 3.6 per cent, with the strongest growth in the past 5 years having taken place in Asia, the Middle East and Sub Saharan Africa. The CEO of Travelport, Gordon Wilson, commented: “Every day we see business travel growing at a significant rate in many emerging markets with technology playing an in increasingly important role in easing the way for those on trips for their work. As an industry, we need to continue to invest in the best technologies and infrastructure whilst governments need to be more business-friendly by removing burdensome visa requirements.” David Scowsill, President & CEO, WTTC, said: “Travel & Tourism generates USD$7.6 trillion in GDP and supports over 292 million jobs. Business travel is a vital part of the sector, and it is a key catalyst for global growth. It drives the relationships, investments, supply chains and logistics that support international trade flows.”

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Carlson Wagonlit Travel launches solution for SMEs

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Carlson Wagonlit Travel has launched a business travel solution specially designed for small and medium enterprises (SMEs) in India called ‘CWT For You’. Geeta Jain, CEO-India, Carlson Wagonlit Travel, says, “Indian SMEs and start-ups have seen tremendous growth in recent years, with many expanding nationwide and some even venturing into international markets,” said. “Yet most of these companies have very little control over what they spend on business travel – a significant chunk of their total spend.” With no minimum spend threshold or applicable transaction fees, this new service is available through a web-based registration and is focused on giving these growing businesses access to some of the benefits of managed travel that larger corporations enjoy. It is estimated that India has close to 50 million SMEs, accounting for nearly 40 per cent of the gross domestic product. Aimed at companies without a managed travel program, ‘CWT For You’ is available both as a mobile app and an online booking tool (OBT), providing SMEs with a highly user-friendly, intuitive and cost-effective self-servicing solution for their business travel needs. “CWT For You offers SMEs a cost-effective business travel solution by including the essential components of managed travel, without certain added services required by organisations with global travel programs or high travel volumes. This has allowed us to give these growing businesses unprecedented access to our global negotiating and buying power along with our award winning products and services,” said Jain. The solution will give SMEs access to CWT’s specially negotiated airfares and hotel rates, as well as added benefits like in-flight meals, preferred seat selection, flight changes and cancellations at no extra charge on various low-cost carriers. Typically these benefits can …

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Vodafone India launches unlimited roaming plans for US, UAE, Singapore

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Vodafone India has launched an unlimited international roaming proposition for travellers to the US, UAE and Singapore in its international roaming pack, Vodafone i-RoamFREE, where customers opting for this pack will not be charged a single additional rupee for calls and data while roaming in these three countries. This pack is available at price points with options of Rs 5,000 for 30 days, Rs 3,500 for 10 days, Rs 2,500 for seven days and Rs 500 for 24 hours, the company said in a statement. ‘There is no cap on the number of calls or amount of high speed data that can be used. Also, calls include all incoming calls and outgoing calls anywhere in the world. This means customers travelling in the US can even make calls to Hong Kong at no extra charges,’ the statement said. Vodafone i-RoamFREE is an international roaming pack which offers home-like tariffs while roaming in 47 countries of the globe,” said Sandeep Kataria, Director – Commercial, Vodafone India.

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