Category Archives: Aviation

ITDC, AI join hands to train Air India staff on hospitality skills


India Tourism Development Corporation Ltd. (ITDC), signed a Memorandum of Understanding (MoU) with Air India to upgrade the skills and knowledge base of the national airline’s senior executive & cabin crew in hospitality and service industry. The MoU was signed in the presence of Ashwani Lohani, Chairman and Managing Director, Air India and Sudha Chandra, Principal, Ashok Institute of Hospitality & Tourism Management (AIHTM) and General Manager, HRD ITDC at Air India Head Quarters, New Delhi on May 29, 2017. In line with the MoU, AIHTM conducted a 5-Day training program on Leadership Excellence from July 11-15, 2017 for the first batch of senior executives of Air India at Hotel Samrat, Delhi. Speaking at the Valedictory function held at Hotel Samrat on July 15, 2017, Piyush Tiwari, Officiating Chairman & Managing Director and Director Commercial & Marketing, ITDC, said, “We are going to plan more programmes in the coming quarters for enforcing strength and leadership quality in other organisations as well.”

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Tigerair now collaborates with Scoot


Nine months after Scoot and Tigerair announced their intention to pursue a single brand and operating licence under the enhanced Scoot brand, the airline industry bid farewell to Tigerair Singapore as its last flight departed Singapore for Tiruchirappalli on July 24. Now, all previous Tigerair flights will be operated under the Scoot brand and Scoot flights will operate under the TR flight designator code. This marks the completion of the Scoot-Tigerair integration process that began last May when the airlines were brought under a common holding company, Budget Aviation Holdings. After successfully commencing operations in India last year, value airline Scoot is all set to take up new destinations under its umbrella that were running under Tigerair. These include Bengaluru, Hyderabad, Kochi, Tiruchirappalli and Lucknow which will now operate under the single brand name – Scoot from July 25, 2017. Scoot CEO, Lee Lik Hsin said, “The enhanced Scoot that we are introducing today is spunky and sassy, and promises to create more travel opportunities for our guests.” “Scoot was very well received after the launch of our first three destinations in India last year, the response was remarkable. We hope to create the same impact in Bengaluru, Tiruchirappalli, Kochi, Lucknow and Hyderabad by bringing great prices without compromising on the safety and comfort of the passengers,” said Bharath Mahadevan, Country Head, India, Scoot. To celebrate the merger to the single Scoot brand, special one-way promotional fares from Bengaluru will start from Rs 5,599 to Singapore, Rs 9,799 to Bali, Rs 10,499 to Hong Kong, Rs 12,499 to Melbourne/Sydney among others. Additional 10 per cent discounts are also available through promotional codes for a booking period from July 25 to …

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Thai Smile starts direct flights from Lucknow–Bangkok


Thai Smile Airways introduces Lucknow to Bangkok route, offering four exclusive direct flights a week using the original flight schedules. Previously, the Lucknow airport was closed for runway maintenance. The WE333 Bangkok–Lucknow route operates four flights per week: Tuesday, Thursday, Saturday and Sunday between 10.00 pm to 00.20 am. The WE334 Lucknow–Bangkok also operates four flights a week: Monday, Wednesday, Friday and Sunday between 01.20 am to 06.30am. Two classes are provided — 12 seats of Premium Economy Class and 150 seats of Smile class on an Airbus A320-200.

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Jet Airways’ new flights from Indore and Silchar take off


Jet Airways has launched three direct flights from Indore to Jaipur, Ahmedabad and New Delhi. In addition, Jet Airways also started new daily flights from Silchar in southern Assam to New Delhi, Kolkata and Guwahati. All flights started on July 16, while flight from Indore to Ahmedabad started on July 17. With the three new launches, Jet Airways will operate a total of nine flights from Indore.

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Indian domestic aviation market witnesses 17.7 per cent growth


India climbed back to the top of the domestic aviation growth chart in May with a 17.7 per cent year-on-year increase, as per IATA’s Air Passenger Market Analysis. This marks the 33rd consecutive month of double-digit RPK growth. However, the very strong upward SA traffic trend has slowed since the unexpected ‘demonetisation’ in November 2016, in line with the wider impact that this looks to have had on economic activity. Business confidence surveys have recovered somewhat in recent months, particularly on the services side. However, the upward trend in domestic RPKs has slowed to an annualised rate of around 7 per cent over the past six months. Year-on-year growth in global RPKs slowed to (a still robust) 7.7 per cent in May, having reached a six-year high of 10.9 per cent in April. Industry-wide RPKs have now grown by 7.9 per cent year-on-year so far this year compared to the same period in 2016. This is equivalent to annual growth of around 8.6 per cent once you allow for the extra day in 2016 on account of it having been a leap year.

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Emirates, flydubai get into codeshare partnership agreement


Emirates and flydubai have announced extensive partnership agreement which will include an expansive codeshare agreement, schedule alignment and network optimisation. Passengers will benefit by gaining access to over 200 unique destinations, seamless travel experience and frequent flyer programmes alignment. Both airlines will continue to be managed independently, but will leverage each other’s network to scale up their operations and accelerate growth. The two airlines will also further develop their hub at Dubai International, aligning their systems and operations to ensure a seamless travel experience through the ultra-modern airport; currently the world’s busiest for international passengers. The innovative partnership goes beyond code-sharing and includes integrated network collaboration with coordinated scheduling. The new model will give flydubai customers seamless connectivity to Emirates’ worldwide destinations spanning six continents. For Emirates’ customers, it opens up flydubai’s robust regional network. HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Group and Chairman of flydubai, said, “This is an exciting and significant development for Emirates, flydubai, and Dubai aviation. Both airlines have grown independently and successfully over the years, and this new partnership will unlock the immense value that the complementary models of both companies can bring to consumers, each airline, and to Dubai.” Emirates today has a wide-body fleet of 259 aircraft, flying to 157 destinations (including 16 cargo-only points). flydubai operates 58 New-Generation Boeing 737 aircraft to 95 destinations. The current combined network comprises 216 unique destination points. By 2022, the combined network of Emirates and flydubai is expected to reach 240 destinations, served by a combined fleet of 380 aircraft.

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Vistara’s check-in & baggage drop facility at New Delhi station of the Metro Airport Express Line


Vistara has joined hands with the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL) to introduce check-in and baggage drop facilities at the New Delhi station of the Delhi Metro Airport Express Line. Phee Teik Yeoh, CEO, Vistara, said, “This partnership with the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL) adds to the multiple check-in options we offer to our customers. This will allow our customers to breeze through the check-in process at any of the Airport Express Line metro stations in Delhi with the same efficiency as they experience at the airport.” Vistara customers can check-in from two to 12 hours prior to their flight’s schedule departure at the New Delhi station of the Airport Express Line Metro, which is also connected to the New Delhi Railway Station of the Railways network. Those already checked-in using the web or Vistara’s mobile app can simply drop their baggage at the counter and head to the airport directly. Vistara uses secured Baggage Handling System (BHS) to transfer the baggage to the airport terminal efficiently. The Airport Express Line of the Delhi Metro runs every 10-15 minutes and takes passengers to Terminal 3 of Delhi’s IGI Airport within 18-20 minutes.

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Cathay Pacific introduces virtual assistant to baggage allowance

cathy pacific

Cathay Pacific has introduced chat bot Vera – a virtual assistant to address all queries on baggage allowance or extra baggage charges on Cathay Pacific or Cathay Dragon flights. It will assist customers with queries related to check-in and cabin baggage allowance, items permitted to carry, special baggage pieces like musical instruments, etc.  Vera will also facilitate smooth handling of all inquiries pertaining to baggage allowance and provide the customers with a seamless travel experience, true to the brand’s philosophy ‘Life Well Travelled.’ Rajesh Menon, Regional Sales & Marketing Manager, South Asia, Cathay Pacific Airways, said, “Baggage allowance is an important aspect for passengers. This is one such endeavor to share precise and clear information to with our customers, so there is no ambiguity. This initiative will give our customers a 24*7 access to seek immediate clarity on their queries.”

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Singapore to enhance air connectivity to India


Singapore is mulling over increasing airline services to India, which reportedly could make India the fastest-growing air-traffic generating market for Changi Airport, leaving behind China and Indonesia. There are talks of new flights being launched to Pune, Madurai, Bhubaneswar and Guwahati from Singapore, according to Lim Ching Kiat, Managing Director for Air Hub Development, Changi Airport Group. A total of nine airlines, including Singapore Airlines, Scoot, Tigerair, Air India and Jet Airways, fly between Singapore and India. Over 1.7 million passengers travelled between Singapore and India between January and May this year, which is a 15 per cent increase over last year. IndiGo also launched a new flight between Singapore and Bengaluru last month.

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