Banyan Tree Samui is now offering its guests a Portier smartphone along with the room keys at check in. The mobile phone allows the guests to make free and unrestricted international telephone calls and surf 4G Internet. It also offers its guests the access to a host of resort features including restaurant menus, daily activities, and tips for sightseeing around the island of Koh Samui. The Portier smartphone is user-friendly and delivers all of its features in English, Russian, Chinese, German or French. Banyan Tree Samui strongly feels that the innovation will offer its guests a great level of security and comfort.
Remko Kroesen, General Manager, Banyan Tree Samui, said, “We always aim at enhancing the stay experiences of our guests with ultimate comfort and security.” Kroesen says the most popular feature of the smartphone at the resort is the “Villa Host” function.
Each guest is assigned a Villa Host – a personal butler-cum-concierge – who will contact them ahead of arrival to take requests and lay the groundwork for their vacation.
All the hotel information is downloaded onto the smartphone — menus for each of Banyan Tree Samui’s three restaurants; spa treatments; speedboat tours; daily kids’ club activities. It also features novel ideas such as a nature trail around the rolling 38-acre property, where guests can use their phones to identify some of the resident flora and fauna.